Agreement to Terms
These Terms of Service ("Terms") govern your use of the Pioneer Roofing website (pioneerroofing.com) and any related communications, including text messaging programs. By using our website or submitting any form, you agree to these Terms.
About Pioneer Roofing
Pioneer Roofing is a New Jersey-based residential and commercial roofing contractor. We provide roofing installation, repair, inspection, and related services across New Jersey.
Use of Our Website
You agree to use our website only for lawful purposes. You agree not to:
- Submit false or misleading information through our forms
- Attempt to gain unauthorized access to our systems
- Use the site in any way that disrupts or interferes with its operation
- Use automated tools (bots, scrapers) to access the site
Estimates, Quotes, and Service Requests
Submitting a form on our website is a request for information, not a binding service contract. All estimates and quotes are based on the information you provide and an in-person or drone inspection. A signed agreement is required before any work begins. Pricing in any informal communication (website form, phone call, text) is preliminary and subject to written confirmation.
SMS Messaging Program
By providing your phone number on our website forms, you agree to receive SMS text messages from Pioneer Roofing related to your inquiry and our services.
Program Description
Service-related messages may include appointment confirmations, scheduling updates, estimate follow-ups, inspection reports, and customer service responses.
Message Frequency
Frequency varies based on your interaction with us and the status of your project.
Cost
Standard message and data rates may apply based on your mobile carrier and plan.
Opt-Out
You can stop receiving messages at any time by replying STOP to any message you receive from us. After replying STOP, you will receive one final confirmation message.
Help
For help with our messaging program, reply HELP to any message or contact us at (732) 347-9869.
Carriers
AT&T, Verizon, T-Mobile, Sprint, Cricket, U.S. Cellular, MetroPCS, Boost Mobile, Virgin Mobile, and other major carriers are supported. Carriers are not liable for delayed or undelivered messages.
Consent Not Required for Purchase
Consent to receive SMS messages from Pioneer Roofing is not a condition of purchasing any goods or services.
Intellectual Property
All content on our website — including text, images, logos, and design — is owned by Pioneer Roofing or licensed to us. You may not copy, reproduce, or use our content without written permission.
No Warranties on Website Content
Our website content is provided for informational purposes. While we strive for accuracy, we make no warranties about the completeness, reliability, or accuracy of website content. Service warranties (including Pioneer's Lifetime Craftsmanship Warranty) are governed by separate written agreements provided at the time of service.
Limitation of Liability
To the maximum extent allowed by law, Pioneer Roofing is not liable for any indirect, incidental, or consequential damages arising from your use of our website or services. Our total liability is limited to the amount paid by you for our services, if any.
Insurance Claims Assistance
When we assist customers with insurance claims, we act in a supporting role. Pioneer Roofing is not an insurance adjuster, attorney, or representative of any insurance company. Final coverage decisions are made solely by your insurance provider.
Governing Law
These Terms are governed by the laws of the State of New Jersey. Any disputes will be resolved in the courts of New Jersey.
Changes to These Terms
We may update these Terms from time to time. The "Last updated" date at the top of this page will reflect the most recent changes. Continued use of our website constitutes acceptance of any updates.
Contact Us
For questions about these Terms or our services:
Pioneer Roofing
Email: pioneerroofingnj@gmail.com
Phone: (732) 347-9869